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FAQ & Order Information

How do I sign up for your Rewards Program?

Click the Rewards Program tab on the left of your screen and enter your account information.

When I log in to my account I can see orders from the old website. Why can't I access the downloads?

When we transferred to the new shopping cart system we were able to transfer order history but not the download files. We had to re-upload all the files one at a time and there was no way for us to connect them to your past orders therefore your past order history that you see under your account is for reference purposes only. Please see below under OLD SD WEBSITE about downloading past orders prior to Dec 20, 2016.

 

OLD SD WEBSITE

Where can I redownload my orders prior to December 20, 2016?

We kept our old website active at www.scrappindoodles.info Please visit that URL to log in to your account to access your past orders.

I logged in to the old website but my downloads are expired, what do I do?

No problem, send us an email with your order numbers and we will get them reactivated for you in 24 hours or less.

 

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